Billing Terms

We proudly offer paypal as our only payment solution. You will be able to use your credit or debit card. We offer a secured checkout and trust assured your information is safe. We will inform you in 1 – 2 days on the processing status and estimated time to ship once we have received the payment.

Refund Policy

  • Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
  • You are responsible for all shipping costs associated with getting your order back to our warehouse. Please refer to our Return Shipping Options
  • Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact us at our Contact Page or you can email to us at support@motorcyclehelmets.io if you are unsure of sizing or application for any items prior to placing your order and we will be happy to help you narrow it down!
  • Any custom made helmets are not refundable as stated in our FAQ unless if it’s damaged or defect, please refer to our Return Shipping Options

Return Shipping Options

  • For customers in any location, for Arai and Shoei helmets, we will provide the carrier with no shipping cost to return your order to us.
  • For customers in any location, any of our custom made helmets , You are responsible for all shipping costs associated with getting your order back to our Thailand warehouse.
  • Return Address for Predator Motorcycle Helmets:

Thailand Address

155, Isaraphab. Rd

Bankokyai, Wat Arun District

Bangkok 10600

Email : support@motorcyclehelmets.io

Used or Damaged Merchandise

  • Any merchandise which has been “taken out for a ride” is considered used and cannot be returned. We encourage you to walk on your carpet in your boots and to try your motorcycle helmet on indoors before heading out on the bike.
  • Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.
  • We do not accept returns for products which are not broken or delivered incorrectly

Apparel and Helmets

  • Apparel items must be packed in their original garment bag (or equivalent plastic bag protection) and include all original tags. The plastic bag protects the item from the cardboard. Items packaged without this protection most likely will arrive scuffed and will be returned to the customer.
  • Helmets must be shipped back as they were received in their original helmet bag, box and include all original paperwork and accessories.